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Approach

  • Response Time 

Once a course of legal action has been determined, we outline the activities required and establish key operational and reporting stages of work.

Non-urgent legal matters are attended to within one week following a client's request. Urgent client enquiries are responded to within two hours of receipt, with more detailed reporting requests completed within 24 hours. 

  • Technology

Doyles utilises the benefits of modern technology. It has particular advantages for use in contract management and in arbitration and litigation, by effectively controlling and managing large volumes of documentary material.

The firm's computer system enables solicitors to link up with on-line government search registries and professional research data bases, access internal and external programs and files and maintain contact with clients and other personnel.

Doyles have developed their own customised system of document management and contract monitoring from our long experience of conducting major proceedings, where many thousands of documents have had to be identified, described and collated to ensure a successful result. 

We are also developing an automated tender document system that produces customised documents that align with the originating client's policy.

  • Quality Assurance 

Doyles is a quality assured firm which has been independently accredited to AS/NZS ISO 9001 for the design and provision of legal and associated services.

The firm's focus is on the delivery of excellence in all aspects of the practice.

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